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Effective Date: April 1, 2025 1. Introduction Makolaa (“we,” “us,” or “our”) is an online multi-vendor marketplace that connects buyers with third-party sellers offering a wide variety of products. While we strive to provide a platform that facilitates secure and compliant transactions, it is important for users (buyers) to understand that Makolaa is not responsible […]

Makolaa’s Special Sales Events are designed to boost visibility, increase sales, and provide exciting opportunities for sellers to showcase their products. These events align with key shopping periods such as Black History Month, seasonal sales, and platform-exclusive promotions. By participating, you can attract new customers and maximize your store’s success. 1. Why Join a Special […]

Customer ratings and reviews play a crucial role in the success of your store on Makolaa. They help build trust, improve product visibility, and encourage new customers to make a purchase. This guide will walk you through the importance of ratings and reviews, how they work, and best practices for managing customer feedback effectively. 1. […]

Setting up and managing your shop(s) on Makolaa is an essential step toward successfully selling your products and reaching a community that values Black-owned businesses. Whether you’re launching a single shop or managing multiple storefronts, this guide will walk you through the process of setting up, customizing, and maintaining your shops effectively. 1. Creating Your […]

Makolaa’s search filters make it easier for customers to find your products quickly, improving visibility and boosting sales. As a seller, understanding how these filters work will help you optimize your product listings and increase the chances of attracting buyers. Here’s how you can make the most of Makolaa’s search features. 1. Understanding Makolaa’s Search […]

A clear and fair Return and Refund Policy is essential for building trust with customers and ensuring a smooth shopping experience on Makolaa. It provides buyers with confidence while protecting your business by setting expectations for returns, exchanges, and refunds. Follow this guide to create a strong return and refund policy that aligns with your […]