Privacy Policy

Last updated January 4, 2025

Makolaa, LLC (“Makolaa,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-vendor e-commerce platform (the “Platform”). By accessing or using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you register, create a listing, or interact with the Platform, we may collect the following:

• Account Details:Name, email address, phone number, password, and profile information.
• Payment Information:Financial details, such as credit card or bank account information, processed securely via Stripe.
• Product Details:Descriptions, images, and other information about the items you list for sale.
• Communications:Messages and correspondence sent through the Platform.

1.2 Information We Collect Automatically

When you use the Platform, we automatically collect:

• Device Information:IP address, browser type, operating system, and device identifiers.
• Usage Data:Details of your interactions with the Platform, such as pages visited, actions taken, and search terms.
• Cookies:Data collected through cookies and similar technologies to enhance your experience (see Section 6 for more details).

1.3 Information from Third Parties

We may receive additional information about you from:

• Payment Processors:Confirmation of payment transactions via Stripe.
• Social Media Platforms:If you link your social media accounts to Makolaa.

2. How We Use Your Information

We use your information to:

• Facilitate account creation, registration, and transactions.
• Process payments and provide secure financial transactions.
• Enable product listings, updates, and promotional features.
• Communicate with you regarding your account, orders, and Platform updates. ● Improve the Platform, analyze trends, and optimize user experiences. ● Comply with legal obligations and enforce our Terms and Conditions.

3. Sharing Your Information

3.1 With Other Users

To facilitate transactions, we may share relevant details (e.g., name, shipping address, and order information) between buyers and sellers.

3.2 With Third Parties

We share information with trusted third-party service providers, including:

• Stripe:For secure payment processing.
• Analytics Providers:To help us analyze usage patterns and improve the Platform.
• Shipping Partners:To fulfill orders and provide delivery updates.

3.3 Legal and Business Obligations

We may disclose your information to comply with legal processes, prevent fraud, or in connection with business transfers (e.g., mergers or acquisitions).

4. Your Choices and Rights

4.1 Access and Update Information

You can access and update your account information at any time through your account settings.

4.2 Opt-Out of Communications

You can opt out of receiving promotional emails by following the unsubscribe link in our emails. Transactional communications related to your account or orders cannot be opted out of.

4.3 Delete Your Account

You may request the deletion of your account by contacting us at

[email protected]. Note that certain information may be retained for legal or operational purposes.

5. Data Retention

We retain your information for as long as necessary to:

• Provide the Platform and facilitate transactions.
• Comply with legal obligations.
• Resolve disputes and enforce our agreements.

Afterward, we securely delete or anonymize your data.

1. Cookies and Tracking Technologies

We use cookies to:

• Recognize your device and personalize your experience.
• Analyze usage trends and improve the Platform.
• Serve relevant advertisements.

You can manage your cookie preferences through your browser settings. Note that

disabling cookies may limit certain features.

6. Security

We implement industry-standard security measures, such as encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

7. International Data Transfers

If you access the Platform from outside the United States, your data may be transferred to and processed in the United States. By using the Platform, you consent to such transfers.

8. Children’s Privacy

The Platform is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of the Platform signifies acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Makolaa, LLC
Email: [email protected]

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.